To Outsource or Not To Outsource: Determining Whether or Not You Should Hire A Managed Service Provider
By: David Litt 08/24/2015
Deciding whether or not to outsource your IT needs and hiring a managed service provider (MSP) is a challenge. A lot of factors go into the final choice, factors that hold important consequences for your company, no matter the size or industry. People are hesitant to make the final decision, too, even if it’s a relatively clear set of circumstances. So what exactly should they do if they’re struggling to make the final choice? Here are a few things to keep in mind.
Will It Expedite My Primary Function?
When it all boils down, MSP’s are hired to make your life easier and make your job function smoother, faster, and all around better. The efficiency and ease offered by a good MSP removes unnecessary pressure, and for startups and small businesses, that can be completely invaluable. If hiring an MSP makes overall operations easier, you owe it to yourself to outsource and hone in on what you’re good at, allowing you to work more efficiently. A good rule to follow with MSP’s - if your job is somehow more difficult after hiring one, it’s either not worth it, or they’re not very good at what they do. Either way, you owe it to yourself to find a reputable company to whom you can outsource and give it a shot. The amount of money and time it can save is downright stunning.
Is In-House An Option?
In-house IT services are incredibly convenient for clear reasons - they’re easier to keep an eye on, they’re more likely to be in tune with the company, and they’re a great long-term investment. However, in-house isn’t always an option. Consider the future of your company. Is the thought of an IT department a possibility in the future, maybe five years down the line? If not, managed services are an excellent route to take - they save money, they keep things organized, and they take an otherwise intimidating process out of your hands and handle it themselves. While it’s a huge benefit for smaller companies, it’s a wise choice for large corporations as well. The amount of work that goes into various operations handled by MSP’s is astounding, no matter the size of the company, making it a viable option for everyone.
How Crucial Is It To Your Business Right Now?
Depending on your priorities, an MSP can be a crucial and urgent need. When considering whether or not to outsource, ask yourself how the near-immediate future of your business depends on it. Are your needs directly hindering your growth? Remember that MSP’s exist to quickly take on that workload, potentially securing the future of your business. It’s absolutely invaluable in that context (and many others), and even if it’s not immediately crucial, the pros far outweigh the cons. Too many times, I’ve seen good businesses and great entrepreneurs suffer because they couldn’t move forward due to the stress from various operations. Ignoring MSP’s when the future of the company is potentially on the line is a mistake that can easily be avoided.