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5 B2B eCommerce companies that are disrupting their industries
The eCommerce space often removes the salesperson and for many online businesses this means that customer service isn’t necessary anymore, but that can’t be further from the truth. Leading B2B eCommerce companies have found that thinking a step ahead to anticipate and meet customer needs really counts.
This is especially true for supply companies, as their customers are other businesses that count on their vendors so they can run the best companies that they can, too. Below are five B2B eCommerce supply companies across the U.S. that have set themselves apart from the competition by understanding that customer service is more than being polite to get a sale.
Vote for the company you think is disrupting the e-Commerce industry!
1. Webstaurant Store 12
Webstaurant Store joins the group in giving customers everything they need in one convenient place. This online restaurant supply store has everything from ranges for the back of the house to beer flight paddles for the front of the house. Webstaurant Store lets customers shop intuitively by what they do (bakery, cafe, catering, pizza, etc.) or by what they need (tabletops, smallware, restaurant equipment, and more). It also has the Webstaurant Store TV, which goes the extra step to provide shoppers with demonstrations and tutorials.
2. Safco 7
Safco is a dental supply company that sees its customers eye to eye. In addition to having everything a dentist office needs (it is a certified partner of about 200 manufacturers), Safco makes shopping for a medical practice easy and efficient with its shopping list. This new feature allows shoppers to create and save shopping lists along with quantities to re-use again in the future. Safco is all about saving its customers time because there typically isn’t much downtime at a medical office. Safco also provides free same-day shipping on orders over $40.
3. Hopkins 7
Hopkins specializes in supplying healthcare products for doctors, nurses, physical therapists, and healthcare aids that operate out of hospitals, hospice and assisted living settings, and patients’ homes. But Hopkins does more than distribute supplies - it also produces professional home healthcare nurse bags - the largest selection of nurse bags in the world and they are also OSHA, TJC, and HIPAA compliant. The company has a hand in manufacturing and distributing other medical supplies and equipment for optimal quality control from beginning to end.
4. Eureka 3
You may not know Eureka, but you probably know their gold stars (depending on how good you were in class). Beyond the classic gold stars, Eureka specializes in school supplies, carrying a well-rounded inventory that makes it a one-stop-shop for educators, from teaching supplies to decorations. What makes Eureka special is that it has become a partner in education, not just a materials supplier, as it offers project and teaching ideas catered to teachers and parents, too.
5. Sew True 3
Sew True is sewing supplies and equipment B2B eCommerce business that is based out of the Garment District in New York City. Sew True carries literally everything that has to do with creating, modifying, and cleaning clothes. This company caters to a broader audience by including “needle art enthusiasts” along with professional tradespeople, which is still Sew True’s primary market. The company caters to the education market by offering discounts for teachers and students, and it works with schools to meet their supply needs for the class syllabus.
Michael Noble is the CEO of Apruve. Apruve is a payment platform designed for B2B eCommerce. From handling purchasing approval to streamlining POs, Apruve streamlines complicated B2B payment workflows and corporate account management so merchants can better focus on growing their business, not how they'll get paid.
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